Privacy Policy

Last Updated: June 2025

At Osnap.Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and related services. Please read this policy carefully to understand your rights and our practices. By using Osnap.Studio, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, maintain, and improve our services. The types of information we collect include:

  • Personal Information: When you register for an account, contact support, or use our services, we may collect identifiers such as your name, email address, and payment information.
  • Usage Data: We automatically collect information about your activity on Osnap.Studio (such as features used, pages visited, access times, device information, IP address, and browser type).
  • Cookies & Tracking Technologies: We use cookies and similar technologies to improve user experience, remember your preferences, and analyze usage patterns. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our platform and services.
  • To communicate with you about your account, updates, security alerts, and support requests.
  • To personalize your experience and deliver relevant content.
  • To analyze usage and trends to improve our services.
  • For billing, account management, and administrative purposes.
  • To detect, investigate, and prevent fraud, security breaches, and abuse.
  • To comply with legal obligations and enforce our terms.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With service providers and vendors who perform services on our behalf, such as payment processing, customer support, and analytics.
  • With your consent or at your direction, such as when you use integrations or third-party services.
  • In response to legal requests, to comply with applicable laws, or to protect the rights, property, or safety of Osnap.Studio, our users, or others.
  • In connection with a business transaction, such as a merger, acquisition, or asset sale, where your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have certain rights related to your personal information, such as the right to access, correct, or delete your data. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

Osnap.Studio is based in the United States and your information may be transferred to, stored, or processed in countries other than your own. We take steps to ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Osnap.Studio is not directed to children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@osnap.studio.